The Quick Start Guide to VOIP for the Home

"Is Choosing a VOIP Broadband Phone Provider like Picking a Needle out of a Haystack?"

In 2006, the number of VOIP broadband phone providers worldwide was over 2000. So how exactly are you supposed to choose one?

Go to: Unlimited Long Distance Plan½Unlimited Softphone½Video Phone

With so many companies offering voice-over IP “deals”, the task of whittling your choices down to even a top ten is daunting. However, the good news is that with so many broadband phone companies competing for your attention, pricing and packaging of services is competitive.

You need to know:

And here we've created a handy checklist to help you decide which type of VOIP broadband service is right for you.

Checklist for Choosing a VOIP Provider

I want to call mostly friends and family BUT I don't want to worry about computer programs and password stuff.

If you just want to pick up the phone and dial the way you normally do, or if you AND who call you most often aren't computer savvylike grandparents, for instancethen a VOIP long distance plan is for you. If you're making mostly social calls (200 minutes/month or less), then a limited VOIP long distance plan is perfect. You can phone local and long for  a fixed rate per month. You'll find that 200 minutes goes a long way. (The average number of phone minutes per month per household is around 100.)

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I want to call mostly friends and family. I don't mind using my computer to make calls BUT they do.

If you're into saving money on long distance calls to friends and family and don't mind using your computer to do it, an unlimited Softphone package is a great idea. The people you're calling don't have to be on their computer. They just answer the phone like normal.  But you make and receive calls from a program that stores your contacts for you and has a point-and-click keypad for dialing.

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I want to call mostly friends and family using the computer.

If you send and receive exchange email with friends and family regularly, then chances are they've got enough computer savvy to use a VOIP softphone. When both of you use the same softphone, the call is free. But make sure they have high speed internet, not dial-up. VOIP works best with broadband cable or DSL (the "always on" internet). Try one of the free VOIP services and invite your friends to join too.

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I just want a cheap long distance plan and one phone bill each month

If you want to simplify...one phone bill for both local and long distance and low rates for international...try a subscriber VOIP service. An unlimited long distance plan can be paid monthly for under $20. You can also pay yearly for the best deal overall. You get lots of free calling features too, like voicemail, forwarding, caller ID, conference calling, and call waiting.

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I want to make it easy and CHEAP for people to call me long distance.

What if you have family or business clients in another state or another country? Staying in touch with them is important, right? You can make it easy for them, and cheap too, by getting a VOIP plan that gives you virtual numbers in any destination you want. When they call you, they dial a local number and pay for just the cost of a local call (which could even be free depending on where they are).

If you have an order desk, let your customers call you on a toll free number. Most VOIP unlimited long distance plans allow you to add on a toll free number for around $5/month, considerably less than what the phone company charges.

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I want to look like I have a offices in different parts of the country.

Most VOIP service providers offer a package deal which includes free calls to a certain geographical area. For example, if you make a lot of overseas calls you want a package that includes these calls in the basic monthly fee.

If you receive most of your calls from a certain geographic area or city, try to find a service provider that offers a PSTN phone number in that location. This will allow people to call you at local rates.

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I want a guarantee of service and reliability.

While VOIP is here to stay, there are still occasional setbacks. Service outages can occur, and during power blackouts, you won't have phone service because VOIP relies on access to the internet.

Good news that there is even a VOIP product on the market that takes away this headache for you. PhoneGnome is the only broadband internet phone product that actually detects when it should use the internet and when it should use the regular phone line. So, when the power is out, you can make and receive calls on your regular phone.

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I want a VOIP service that works with my existing Internet connection.

VOIP services work best when your internet connection is cable or DSL, sometimes called broadband or highspeed internet. Dialup connections are too slow.

Find out how much bandwidth is required for a particular provider’s service. Here's link to Voip.com's bandwidth speed test.

In general 90 kbps download speed or better is and 128 kbps upload speed is the minimum bandwidth required for VOIP.

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I want to be able to make 911 calls if necessary.

Make sure the VOIP company you choose supports Enhanced 911 (E911). E911 is a way that VOIP providers route your 911 call to the nearest Public Safety Access Point (PSAP) and provide your name, phone number and the home address associated with your account.

By law, companies that provide VOIP internet telephone services MUST disclose to you if they will be routing personal information for 911 calls or not. Skype, for example, discloses that it does not support any emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any type of emergency services of any kind.

If you want to make 911 calls if necessary, but still want the low cost advantages of internet phone, you can have the best of both worlds with PhoneGnome. PhoneGnome is a unique device that lets you dial 911 over the regular phone line, bypassing the internet all together.

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Who qualifies as a VOIP Provider?

Basically, THIS site considers a VOIP provider to be company offering broadband internet phone services to consumers at home or small businesses. Customers make and receive phone calls over the Internet instead of using the regular phone lines.

Providers can be divisions of big telephone companies (Verizon and Shaw), cable companies (Comcast), IM telephony (Google, AOL and Yahoo), and PC-to-PC/phone telephony (Skype, Gizmo Project, SightSpeed).

Types of VOIP Services

There are five types of VOIP services.

Free Softphone

A softphone is telephone program for your computer. You install it on your PC or Mac and it lets you make calls by dialing an onscreen keypad. Usually you can import contact names and numbers from Outlook or other email applications.

Free softphones don't charge you for downloading the software or for making calls to other registered users. Skype is a great example, but you can only make free calls to other Skype users. Gizmo Project is another popular softphone that lets you make free calls to Gizmo users AND users on other networks (MSN, Jabber, GoogleTalk)

Click for more about free VOIP software

Web Phone

Web phone is dialing from an actual web page. Make a Call from Voip.com is a good example. You enter your telephone number in My Number and the number your calling in Call this number. The VOIP software first rings your phone, when you pickup, it connects you with the other number.

How do you pay? You just buy credits to call landlines or call other web phone users for free. You can try it for free as well with a 12-cent credit (about a 6-minute call).

Pay-As-You-Go

Pay-as-you-go services are usually softphone companies that let you buy credits for calling outside their network. In other words, for making calls to regular phones, mobile phones, and international numbers.

Rates for pay-as-you-go are EXTREMELY low, and you'll find that $10 to $20 worth of credit lasts a long time. Only 2 cents/minute anywhere in the US and Canada.

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Subscriber Phone

Subscriber services are just calling plans. You subscribe to a certain plan, and receive unlimited or restricted minutes per month. The benefit to you is you get the same phone bill each month, and it includes both local and long distance calling.

Dozens of calling features are at your disposal as well, including voicemail, caller ID, and call forwarding. There's no way you'd pay for all of these services with a regular phone company.

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Subscriber Softphone

If you like to use the computer to make calls, but you want the freedom to call any mobile or landline phone anywhere, the monthly subscriber softphone service is what you need.

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Comparing VOIP Plans

QuickStartVOIP.com has partnered with www.voipreview.org to provide you with searchable and easy to use VOIP service provider comparison tool.

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Special Offers:

Lowest monthly unlimited long distance plan from Voip.com is $19.95/month. Lowest yearly plan is $199/year

VOIP - Internet Telephone Service

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